Inspired Soft LTD

Can you help me log into trafficize or just set me up? I cannot get in even though I am putting in the right characters for the Captcha. I included my receipt below in case you have a question. 

Hello,

My domain server is not accepting your configuration.

I have tried everything with my DNS management counsel.

Please refund me the money I invested in your product.

PS: Your site is not very responsive at times, whether it is from

my internet or your site, I don't know but I do know that with other websites I don't have any complications.

Your prompt attention to my issue is greatly appreciated. 

If you can fix the problem from your end then I will withdraw my claim for being refunded.

Thank you