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Forgot Password page does not work

Third or Fourth attempt to post


I'm Dennis McRae. My email address is I purchased Pixal on June 7th. My receipt is below. I have forgotten my password. I have entered my email address multiple times on your "forgot email" page. The message "Please check your email. Your Password has been sent to" appears but I have not received any emails. I have already checked my spam / bulk mail folder. Nothing there. Please help. Thank you.


Dennis McRae


Subject [Receipt] Pixal Purchase

From View message header detail"" <>

Date Tuesday, June 7, 2016 2:09 pm


Congratulations on your purchase.

For support contact:

Your Login Email:

Please use your existing JVZoo password

Use the above information to access your

purchase at:

Purchase Details:


Product: Pixal

Price: $37.00

Payment Id: AP-8LV93585J3990962X



A Special Note From The Seller:


Thanks for purchasing Pixal you can access your login page here

Your registration page is here

Your support desk is here


Did you know you can earn commissions by telling others about this product

or any other product in our marketplace?

You will also receive an email receipt from PayPal.



This is an automated message from

See for more information.

5 people have this problem

I have resent those details to you if you dont see them please send me an email direct to inspiredsoft @ as I can not post them here as it is a open forum thanks richard

I  had the same problem when trying to reset my password. I got "Invalid Token" message.

I have the same issue with Trafficize.  I am trying to reset my password but do not receive a reset email nor in my spam emails.

Please fix asap...I have  been trying to access my purchase for some time now,

Thank you

Terri Rau

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